The keys to our success & reputation are formed within a service commitment to:
- Excellent Quality.
While REA has excellent experience in Solar it is not the only way to save on energy consumption. We look at your total electrical installation and providing turnkey solutions to give you the best energy saving outcomes.
We value our relationship with our customers, and will assist you to make the right decision for your business. Renewable Energy Australia will provide a trained energy consultant to understand your current energy usage patterns. Our consultant will work with you to deliver the most efficient and cost effective solution. Upon a purchase order Renewable Energy Australia will allocate one of our trained Project Manager’s to your order. The Project Manager will be responsible for the delivery of your solution from start to finish. You can feel secure in our professionalism, honesty and integrity, and throughout the process you can count on personalised and professional support.
Our business has been built on its reputation through repeat business and referrals. We pride ourselves on a “no call back” philosophy which means on time, the first time and within the agreed scope as agreed with our clients prior to commencing any works.
Renewable Energy Australia will provide an ongoing service to manage your energy solution proposal. Your energy solutions can have warranty periods of 10 to 25 years and Renewable Energy Australia will maintain your warranties so if a product should fail then we will exchange the product and manage the manufacturer’s replacement warranties.
If your install has a Renewable Solution through Solar then Renewable Energy Australia can implement a Service agreement where we will clean your panels once a year and monitor your system 24 hours 7 days and in the event of a panel or inverter failure attend for quick rectification so that your system is generating maximum output all the time.